Anglian Water
View company profile →
Best costumer services ever
Best costumer services ever. I had bad experience with many companies. This company is the best because their booking slot is 2hrs intervals, you get a call ahead to confirm arrival time. Today I booked home visit about to install/fix my meter. Unfortunately, the person is unwell to come today however, we are calling to apologising for any inconvenience, we can reschedule your appointment. I said yes sure thank you for letting me know early morning. I appreciate it. Ma'am as a way of saying sorry We are crediting your account £20. Wait....really how fair company right. I get charged several times for not being at home but when I am at home and they didn't show up I never get and credit whatsoever. Thank you Anglian Water and especially agent Daley. Very nice guy. Thanks again.