Chasebankingonlinenow
View company profile →
DONT BANK AT CHASE BANK 1600 VERMONT!
DONT BANK AT CHASE BANK 1600 VERMONT!! TERRIBLE CUSTOMER SERVICE AND THEY WILL TRY TO CLOSE YOUR ACCOUNT AND NOT GIVE YOU ACCESS TO SERVICES OR YOUR MONEY!!!!!! So I have had an savings account with Chase Bank at 1600 VERMONT for over 5 years. Today I went in to try to cash some checks and was refused because they said my account was dormant! I told them that I was in the bank last week and the teller cashed my checks so how can things have changed in just one week???? When I refused to accept their explanation , which was that cashed checks were not a transaction, they told me to step out of line and that I would have to see a representative. I said I just spent 1/2 a f**king hour waiting in line so I do not want to do that! Just cash my checks! I had my ID, MY Chase card and way more money in the account than was needed to cover the checks. At this point I'm mad and they tell me to lower my voice OR THEY WOULD HAVE ME ESCORTED OUT AND CALL THE POLICE!!!!! WT*??? I told them to call the police and I'm not moving anywhere until they cash my checks or RETURN ALL THE MONEY IN MY SAVINGS ACCOUNT. ( Whats the point of having an account with them if I can't use it? ) All the while the cashier and managers are laughing at me through the glass window!! Their security guard had come up on me at this point and tried to hassle me just because I wanted an explanation of why they were jerking me around! This is what passes for customer service at CHASE BANK 1600 VERMONT. To make a long story short, I refused to move and forced them to give me all the money from my savings account!!!! NEVER BANK AT CHASE BANK!!!!! STAY FAR AWAY !!!!! YOU WERE WARNED!!!