TR
Travelocity
View company profile →
If nothing goes wrong...
If nothing goes wrong, maybe no worries, but in our case: our teenage son was essentially stranded overseas in the Philippines due to a typhoon shutting down both the local airport and ferry to Cebu. After 2-3 hours on the phone with them, Travelocity was unable to provide any solution other than offering to waive a $200 fee IF we bought all new 1-way flights though them (net cost to us >$1,100). They failed to meet their obligation to get our son there and back again for the tickets we purchased- Unacceptable! Instead I contacted the airline (Cathay Pacific) directly myself, and they were able to rebook him for just a $200 change fee.