Brett/Robinson Vacation Rentals
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PHOENIX VIII - Unit 81204
Weve been going to Orange Beach for 14 years and have stayed at Phoenix VII for the last 5 and have always had great service. This year we booked with Phoenix VIII in order to secure a 3 bedroom condo as our children and grandchildren were vacationing with us. Unit 81204. My first encounter was Irene at the front desk. She was outstanding!!! Irene was friendly, personable and very accommodating. We arrived early and our room was being cleaned. Irene called housekeeping to inform them and we were able to get us in to our room early. We appreciated this after a 10 hour drive. Our unit was very nicely decorated, was large enough to accommodate 6 adults and 3 children. The balcony was roomy and the view was spectacular!!! Everything was clean and well furnished. I only had a minor issue. The refrigerator was not very cold and we couldnt get the temp down. I asked if maintenance could come take a look and was told I would have to contact my booking company. I told them it was Brett Robinson and they said I needed to call you directly. So I just googled how to reset the temp and it worked fine after that but could only get 3 or 4 cubes of ice from the icemaker. There was lots of hand sanitizer available throughout the building and all Covid issues were well covered. Thanks for another fantastic vacation! We will see you next year!