Travelocity
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I have called Travelocity over 20 times…
I have called Travelocity over 20 times and have been trying to reach anyone at Travelocity for going on four days to cancel or reschedule or something, anything, except be on the same flight we are scheduled for. Due to the recent Europe travel ban. Their website won't let me do it online, I get a message saying there was a glitch and I need to call, and when I call, their phone just says "we are experiencing technical difficulties, please call back later" for over 72 hours and their customer service chat just ends up telling you to call. I tried the bot chat online which told me they wouldn’t be able to help and that I needed to speak with an agent and that they would connect me with one after waiting 3 hours, I gave up hope. Horrible customer service. As a loyal and long time customer, I am done waiting and being hung up on!!!!!