Michaels Stores
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BEWARE OF IN-STORE PICKUP
BEWARE OF IN-STORE PICKUP I was happy to use the in-store pickup feature at my local Michaels store in the Blue Star shopping Center. Much to my dismay when I went through my bags of approximately a dozen skeins of yarn I found that I had several different dye lots of 4 different types of yarn. I then contacted the store and spoke with Angie. She was very helpful on looking to see if she still had the dye lots I needed. I asked her if the staff was knowledgeable about the importance of completing a project with the same dye lot. She informed me that the staff knew nothing about that. When an order is filled they only choose the correct yarn and correct color and nothing about matching dye lots. I just wanted to let other knitters and crocheters to beware of checking their bag before they leave the store so y they won’t be stuck on the phone for 20 minutes correcting the problem and have to return to the store to rectify what started as a quick pickup to a job that will take a couple of days to complete.