Sky Insurance - Temporary Car Insurance Compared
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Good but can be better
I have been with sky for more than 5 years. Last time I had to cancel one of my insurance from them because I was getting a significant lower premium from somewhere else. When I called them to cancel the insurance I was told to send an email to customers services with few details. I did as instructed but no reply. Then had to call customer care to check some lady answered me saying it’s been taken care off but I have inot revived any confirmation email. I again called them after 2 days another one said “Sorry but we haven’t received any cancellation email” . Please foreward me the emails that’s been sent earlier for cancellation and we will cancel & refund you the money from the earlier date. Forwarded the email and this time I received an email with an acknowledgement saying it’s been cancelled from today and they will refund me the money from the later day. I was little disappointed and couldn’t be bothered calling back to them.