Singapore Airlines
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Special assistance area in terminal 3 for special…
The area in terminal 3 for special assistance is appalling- these are people who need ‘special assistance,! We have been parked in a back room (similar to a disused bus station) with rows of chairs- no special equipment and no toilets. There’s a vending machine on the other side of the room - not very useful to me with a broken ankle. It’s very cold and badly lite. No entertainment or reading material and the staff are only interested in sticking a label on you and making sure you leave on time (although you can’t rely on them for that). I would not recommend Singapore Airlines. I have a video to show how badly organised and lacking in care this facility is which I will post to ensure no one else has the same painful and disappointing experience as me.