Water Babies
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Brilliant Staff- Anne Marie & Zara
My little one started swimming at the Birmingham west hotel when he was only 15 weeks old. He is now 8 months old. His teacher Anne-Marie has been nothing but spectacular and really puts in the effort to know your baby and adapt to their needs and wants . My little one has really grown and learnt so much and I put that down to his swimming as he was very delayed due to being a poorly NICU baby. We had a slight issue with the venue - Mercury Hotel- as the hotel itself was causing issues such as cancellations and generally poor facilities. I phoned water babies office to discuss this and originally cancel as it did become too much of a faf. The lady , Zara, was so understanding and friendly about it , she took the time to listen and understand my point of view. As a result, we are now going to try a different venue for my baby to swim at as me and my little one really enjoy water babies as a whole, it was just a shame an external source ruined that for us . All in all , I want to give a massive appreciation to Anne-Marie and Zara as they are nothing but brilliant in what they do and deserve high praise. You can tell they love their job and care about the babies and parents. Water Babies is an amazing company, I would just recommend choosing a different venue than the Birmingham West !