Mrs Alison Harrison

Mrs Alison Harrison

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1 out of 5 stars
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Reviews by Mrs Alison Harrison

BI

Birchall Tea

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1 out of 5 stars

So disappointed with Birchalls

So disappointed with Birchalls. I’ve been drinking their prism tea bag green tea for 10 years and they have definitely reduced the quality of the tea used. It’s my favourite time first thing in the morning that special treat cup of tea- now ruined I assume its a money saving thing as I know for sure the quality of the individual tea bags in packets which is labelled as the same tea might be the same tea but the quality is not the same. So I have two disappointments firstly I thought I could buy the individual tea bags and have same quality tea experience when I’m not at home which I can’t Secondly but more importantly my favourite tea no longer tastes as good and I really miss it ( I have opened two boxes by the way in case I had a faulty box) And thirdly by no means least I emailed Birchells via their contact page to ask if they had changed the green prism tea bag quality at all and they haven’t even replied. I have given them around 3 months and heard nothing back Gutted as I don’t know where else to try to get that gorgeous almost vanilla flavour with no bitterness in my green tea. Breakfast is not the same anymore! Date given is rough idea as having used their contact page I don’t have a sent email saved sadly.