EWT Water
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Service from Hell…. Left with no Drinking water
Booked a engineer to visit to service my water softener, waited one month, then it was cancelled and had to wait another month which was out of the warranty period. The Engineer arrived spent very little time and left, without checking water from the taps at all. Water from the taps was initially cloudy, salty but became extremely bitter and undrinkable. Reported this to EWT- no escalation or sense of urgency. Family of 5 with young children and no drinking water- best they could offer is an engineer who would visit in 2-3 days time. No offer of bottled water in the interim. Been with them for years but recent poor service means i will no longer use or recommend them. Quick to take my Money- still waiting for a refund! Beware.