CE
Centauro Rent a Car
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Service at Alicante airport was…
Service at Alicante airport was disgraceful. Waited in excess of 2 hours to collect the vehicle. 2 staff working with 11 desks available. 2 out of 3 ticket machines not working. The staff were extremely slow and serving customers out of order as well. Nowhere to sit down, so had to stand for over 2 hours amongst disgruntled customers. When eventually served, I was even charged 40 euros for " out of hours" which was entirely due to the 2 hour wait to be served. 25 years a customer with Centauro, never, ever again. My first night in Spain, ruined by atrocious service. Also, no complaints function to be found on the website and telephone line just ringing out.