Red Rock Estate & Property Management
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Appalling management company that just wanted to take money from residents but not do any maintenance!
Redrock charged service fee over £2000 a year yet squatters and homeless living underground parking, despite complaints being made on numerous occasions. Recently, they sent a picture of a cardboard with my tenant's name and address on and a fine of £100 bill to me as a leaseholder. My tenant has been living in the flat over 5 years and have never had any problem with bin. He believed the cardboard was taken out by squatters or homeless searching in the bin. In any case, anyone can just take a photo of a piece of paper with a name and address from the bin. I called NRLA and was advised that only the local council has the authority to fine misuse of bin. I requested them to provide evidence that my tenant was actually the one who placed the cardboard outside the bin which they cannot. It is obvious that Redrock just wanted to take money from residents and not do their maintenance job properly! Despicable and money grabber!