Jo-Ann Stores
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Many kudos to Natalie at Joann'sI never used to be much of a Joann…
I never used to be much of a Joann fabrics shopper, preferring wherever I could find my craft supplies cheapest, and not even realizing my supplies were cheapest at Joann's. My father in law is a major crafter and has always suggested Joann's for my crafting needs. So about 5 months ago, I went in because I ran out of yarn and the store I usually went to was out. Turned out Joann's was cheaper. This was before using the online coupons. Well, I've been working on a very large project for a wedding gift, and kept running out of yarn. I've been in 5 times to replace yarn for this project now, and the last 2 times I had the same girl help me. Her name is Natalie and she works at the one in McMinnville, Oregon. I hadn't been in for about a month, and not only did she remember me, alas they were out of my yarn! But she helped me find an exact yarn color, weight, and texture match from another brand that was on sale. She was also the one who saved me a lot of money last month between the sale and the on line additional 20% off. I can't thank her enough, not only is the customer service amazing there, they really go the extra mile for their regular customers. So thank you so very much, Natalie, you're my favorite, and Joann's has become my favorite store for my crafting needs.