GIO Insurance
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Some good and some bad.
It is really hit and miss with the GIO approved repairers, I think it is better to choose your own if you know a trusted repairer. I have had either really good or really bad experiences with their approved repairers. The phone system of choose this option or that goes on forever then you keep having to go through more options. They make you do all the work and if you ring them they say it is faster to go online. On the phone you give details of what you want to do to one person then get transferred to another and have to repeat the process again, for me three times. On the phone, I am calling from within Australia and should reasonably expect to speak to someone that I can understand, who speaks clearly. I have been with GIO for 50 years and have 4 policies, but think they should have some loyal customer number that deals with long term customers, like Frequent Flyers have.