Mick

Mick

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Mick

LY

Lyca Mobile IE

View company profile →

1 out of 5 stars

Customer Support is not available

Chat AI is the new poor customer experience overall but it is really bad with Lyca. I wanted to stop using their eSIM however it takes a lot of requests to bypass the bot and when finally chatting to the agent the chat disconnects due to inactivity because the agent doesn't respond. Edit: emailed Lyca customer support, to the email provided below on the day of response and they have not responded. I suppose they approve this review.