Sarah

Sarah

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1
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1 out of 5 stars
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Reviews by Sarah

KI

KIA

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1 out of 5 stars

Appalling customer care

Bought my Kia Venga due to its 7 year warranty. Have not needed to use it until rear light unit developed a defect. Took it into Kia and they can find no explanation as to why it has occurred meaning to them it is logically not a manufacturing defect and they will not be honouring their warranty. What is the use of a warranty that is not honoured? It is clear nothing has caused this and so I cannot see how it is not a manufacturing defect - appalling customer service.