Jax Ince

Jax Ince

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by Jax Ince

EC

Economy Energy

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1 out of 5 stars

AVOID AT ALL POSSIBLE COSTS!!

AVOID AT ALL POSSIBLE COSTS!! My account has been closed since the 8th of August. My refund wasn't sent to the finance department until the 11th of October. I was told it would be processed within 30 days. I still have not had a refund from them and their customer service is appalling! My complaint was brushed off then ignored when I replied that it was not acceptable to be waiting so long. I was then told by a representative that the complaint was "resolved" as it had been responded to and passed on to the finance team! I am truly disgusted by the service and would not recommend them to my worst enemies!