American Water Resources
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Called to report sewer Smell and water…
Called to report sewer Smell and water in my basement. The provider said that everything was working, and there was nothing wrong with the sewer that it was rainwater coming into my basement. Call the water company back to express my concern and they said to give them a call if I have back up sewage in my basement. I personally contacted another person to come and assess my problem and he dug in the ground and found connecting to my sewer split, which he needed to repair. I am very disappointed with a follow up regarding my problem And cost me money, even though I had this protection plan, which literally covered nothing.