TH
Thomas Cook Airlines
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STILL WAITING FOR COMPENSATION
Since my last review on this company,where I was promised compensation within 28 days (WHICH NEVER ARRIVED) and my subsequent call where they promised me payment in another10 days (they say goodwill) I still haven’t received anything after this period elapsed. I tried to call them today and the first recorded message was that there was a 40 minute delay. So I called again this afternoon and was told there was a 60 minute delay. However they did say that they really care😂. They either don’t have enough people in the Customer Care team or their service is so bad that they are swamped with unhappy customers