Slackjaw Apparel
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Disappointing...
I'm really quite disappointed with my experience. The sizing seems significantly off — I always buy a large, which is usually a reliable fit, but these were extremely tight. I returned them for an exchange to an XL, sending the parcel tracked for next-day delivery. It took ages to get any response from Slackjaw confirming they'd received the return. By the time they did, the original styles I ordered were no longer available. When the XL replacements finally arrived, they seemed no larger than the original large. I then requested a return for a refund, again sending the parcel back via tracked next-day delivery. Although tracking confirms it was delivered, I've still received no communication acknowledging the return or processing my refund. I've now had to request the refund directly through Klarna, but I still haven’t heard anything from Slackjaw. It's such a shame — the t-shirt material seemed great, but the sizing is inconsistent and the communication has been genuinely poor throughout.