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Grace

Grace

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Grace

OFFICE logo

OFFICE

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5 out of 5 stars
Oct 30, 2025

Actually had a good experience!

I ordered some Dr Martens in an OFFICE sale and then made the mistake of looking at Trustpilot reviews after the fact. I was so worried they’d never be dispatched or would be lost by Yodel. In reality, I ordered Tuesday afternoon, had an email to say they were dispatched just over 24 hours later, and they arrived Thursday morning. Yodel even had full tracking with a map and delivery window. Shocking. The other worry reading reviews is that they would arrive damaged. They didn’t - clearly they’d been tried on before as the stuffing from inside the shoes was missing and the laces undone but I looked at them very, very closely and they are in brand new condition with no speck of dust or dirt anywhere. I’m really relieved, although they say lightening doesn’t strike twice in the same place so I doubt my luck would extend to another online order, or worse, a return!