Excellent customer service support
I called yesterday April 1st & had been very lucky to get a wonderful helpful and knowledgeable customer service representative her name starts with an M. I wish I can spell it but I don’t want to butcher her name it is a very beautiful and long name so I do not want to misspell it ! I wish I had paper next to me yesterday so I could have written her name down to give a proper thank you as I feel excellent customer service is hard to come by and I’m ever so thankful I got her on the phone to help me! I had an issue with my order and there was an issue on the customer service side as well; as we all know how technology just sometimes needs to be restarted or rebooted when it just doesn’t want to do what it normally does so easily but no matter she made sure to tell me she would take care of the issue as soon as her computer would work properly again & I check my emails later and see she definitely took care of the issue and had resolved everything for me. I wish everyone can be so helpful, understanding and knowledgeable as this wonderful representative I had help me! Thank you so kindly again for all your help and time I **greatly** appreciate it !! ULTA we need more representatives like this please !!