EWT Water
Read all reviews for EWT Water →
Very disappointing lack of response to issues
We have had an EWT softener for nearly 7 years. However a resin leak from the system has caused damage to fittings and pipework. No response to any of our emails, multiple calls made, tried messenger and their customer service centre without a result. Today an engineer arrived who had no idea about the issues, couldn't fix or replace the unit and had no contact information for management. Unfortunately it seems we have no option but to escalate through legal channels. Very very disappointing.