Alternative Footwear
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Ordered heels from them via Clearpay…
Ordered heels from them via Clearpay they were delivered whilst I was away & left outside my house. By the time I came home the package wasn’t outside anymore. I contacted them to let them know. Apparently they’ve contacted Royal Mail & even though I’ve asked for a refund which as a customer I’m legally allowed to have & they refused it & still taking my money via Clearpay knowingly I’m paying for heels I’ve not received. Regardless whether it’s royal mails fault legally these companies should be covered for incidents like this & refund the customer as the customer is always right, especially in my case. Also the fact it happened within 2wks of the order & they’re refusing to refund me after knowing I’ve not received the shoes is theft. So personally I’d say stay away from these thieves & order your heels from others as there’s loads around! And companies who when you don’t get your order for whatever reason they won’t actually steal from you & keep taking your money knowing you’ve not got What you actually paid for! Cheers👍🏼