Best Price Travel
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2 star - difficult & stressful
I’m giving this a 2 star because in the end my flight went ahead after being cancelled the first time without consent. In reference to the Qantas post below, my payment was cancelled, they asked for me to transfer and take a screen shot of the transaction and send an email with ticket saying this is non flexi and t&c - seemed odd. A week later I looked up reviews and noticed 1 or 5 star reviews and people being scammed . Called Qantas and found out my flight had been cancelled the next day. So i cancelled my bank accounts, changed passwords to my accounts + reported it. I called them on a Monday around 6pm aest and they answered. I asked what happened to my flight and pretty much said they were scammers- website seems like a fake address and they’re answering past closed hours, they’ve got some bank details and personal .. so seemed like they weren’t locals as such . They said they’ll look into it and call + email me when the tickets are booked (roughly a week out from leaving) + by the end of the call said they weren’t scammers. No call or email for a couple of hours , so followed it up again and they sent a ticket with booking details and I felt relieved . I had to check my booking multiple times per day to see if it was still there . It was super stressful at times , but there is hope to fly . Just do your research on the scams to back yourself and try not to fly with this airline . Please don’t send your bank details and also keep in mind banks can’t get your back money if it’s sent by transfer - they’re clever. I didn’t have any difficulties calling, they were fairly friendly despite my very firm approach. I also followed my email up with emails saying I’m not paying more and it’s on them to sort out the differences (my original ticket to Japan was $1800.). Good luck.