HO
Hotter Shoes
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products are good but delivery service…
products are good but delivery service poor. twice now i have ordered shoes and paid extra for next day delivery. and twice i have had to phone an complain. fair enough the extra charge was refunded but that isnt the point. i placed the order by phone and when asked who was the courier i was told it was EVRI. both times it wasnt, it was royal mail. as i told the very nice lady when i complained, it has rather put me off buying from hotter again. i live right on the pavement and have nowhere to leave a parcel. my neighbours arent in to take a parcel either. i deliberately pay for next day delivery so i can make sure i am in. i then had to shift my day around the next day to be in for the parcel. really not impressed