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I bought an air-conditioning unit from…
I bought an air-conditioning unit from Homedetail last summer, the hose does not attach to the unit, I have been contacting them ever since trying to get this resolved, customer care ignore you or take forever to reply. I have supplied my order info, receipt, photographs, but it’s not enough for them, now they insist on videos (which offers no further information it will just be me twisting a hose with nothing happening) they are just completely unhelpful. It’s very frustrating.