Singapore Airlines
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The Worst Travel Experience of My Life
I had exactly the same experience as Penny below. This is my first flight with SQ and certainly my last. I have been travelling internationally for 40 years and this is by far my worst experience. My bag did not arrive with me in Paris after transiting in Changi. After 6 days I have no idea where it is. Calls to their local 'office' are diverted to a call centre (in the Philippines?) who offered no help and advised me to send an email. I have had no response to my 3 emails. It is clear that SQ simply do not care about their customers once they have gotten them off the plane and any claims they might make about customer service are in my experience a sham. Please avoid the misery I am going through and take any other airline rather than SQ.