SES Water
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Complete incompetence
Complete incompetence. After being with them for 5 years I moved into a new build property and was the first person to live there. I was told I owed £70 that was already on the bill and then almost £500 for something else, of which nobody at this company can explain. The woman I spoke to on the phone says she'd email me an itemized billing as to why from may 2022 to October 2022 the water bill amassed to almost £500. This did not happen and has still not happened more than a week later. Their complaints department are no better, it takes 10 working days, yes, two weeks for them to respond. Having this linger over us is causing unwarranted stress yet no one is available to explain. Probably the worst run service company I've ever come across.