American Freight Furniture, Mattress, Appliance
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Bought a new recliner set back in Feb
Update - I will leave the original post below. After contacting the corporate office I was able to get the couch and love seat armrest replaced. With little to no issues once they got involved. Wrong that it took so long to make it right, but they did make it right. This is why I updated to a four star. Keeping one for the aggravation in the beginning. Bought a new recliner set back in Feb. Couple of weeks later the stitching gave way in the middle seat. Upload all documents and photos to their warranty page. Sent a follow up email 30 days later, received no calls or email. Called the store to ask about it and got the run around, Ill look into it and call you back in 5 mins. that was roughly 2 weeks. will be contacting the BBB here shortly.