SR
SriLankan Airlines Official
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Horrible travel experience
We flew Sri Lankan Airlines from Colombo to Frankfurt on January 5, 2024. The flight left Colombo Airport almost three hours late. Although it was an 11 hour flight, they made no attempt to make up for lost time. So we arrived in Frankfurt three hours late, and as a result we missed our connecting flight to the US. There was no one from the Sri Lankan Airlines at the Frankfurt Airport to help us rebook our flight. We were completely abandoned by the Sri Lankan Airlines. Finally a kind local travel agent helped us out. Later we read that this kind of lateness is typical with this airline. We will never fly with them again!