Shaun

Shaun

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Shaun

BE

BeSmart Utilities

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5 out of 5 stars

Excellent Customer Service from Chloe

Unfortunately I had to cancel my new policy, due to an issue with the age of my car so emailed Customer Services, who responded in a very timely manner. I dealt with Chloe and even though when she picked up the first email from me on a day off, she still made me aware she had picked it up and would keep me updated, which she did. The whole process with her, whilst also simultaneously dealing with Groupon was slick and it was a real pleasure to deal with somebody who kept you informed throughout the process and whose communication skills and customer service were exemplary. Thanks Chloe.