Cosmeticrx
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Fraudulently shipped product & no one answers emails/msgs
Not happy - got the first order through Groupon and did not notice they must have also signed me up for a subscription. They sent no emails regarding a subscription whatsoever at the time of purchase. A few months later, they send me the subscription email the SAME DAY as it shipped. 2 AM for the subscription email and 11 AM for the shipping email. So just a few hours notice for me to find out how to log in and cancel before it shipped. I only check my email once a day so I did not notice the notification email before I received the shipment email. A few hours after the shipping email, I checked my email and immediately sent them a support request BOTH via email AND their messaging box on my account dashboard of their website. This was 5 days ago on the 19th. When I login to my credit card, I see they charged my credit card THE DAY BEFORE THAT ON THE 18TH. (so they could charge my CC but not send me an email?!). I did not hear a word back from them and the product arrived today. They completely ignored me and have charged me $60 for this product I did not want or need. SCAM.