Premier Stores
Read all reviews for Premier Stores →
Adding to the 85% negatives. Avoid
I'm afraid I have to add to the 85% negative review of Premier Stores regarding Manor Road, Sudbury, Suffolk, co101pb. Too often we've allowed out of date stock go under the radar. But when I tried to return a filthy bottle of white wine I was told it was my fault for not checking the contents (through green glass). I had to return a second time and was told that - without raising my voice or swearing - I would not be able to exchange the product if I behaved as I did; entirely civil but frustrated. I didn't want an exchange for an additional £1.20. I wanted a refund. You'll tend to find that the cashier is relentlessly on the phone with scant regard for customer-facing service. These corner stores are not enjoyable, in my *unprejudiced* opinion and you'll be better off getting exercise and walking to a professional outlet at a cheaper price. The audacity of comparing their products with a walk to Aldi was beyond hilarious. I have no receipts or photos but after 12 years I will swear an affidavit that as a regular, I wouldn't set foot in the door any longer for reasons above. You decide on what is, "convenience" but it is not price or professionalism. UPDATE: Oh my God. I asked my 16 year old to pick up some Xmas second class stamps for Xmas as I thought even THEY can't mess the price of a stamp. Unfortunately they can! As of 17:00 14/12/203 I had to escort her back to the shop WITH A RECEIPT I SPECIFIALLY ASKED MY DAUGHTER TO RETAIN AS I KNOW THEY ARE TRICKERS/FRAUDSTERS/. They are cynical tricksters and took £15 off my daughter's card. They gave it back pretty quickly when I showed up. Disgusting, Vile and who rips off a teenager! Just f*k these shops when you can't even get a 2nd 75p stamp without being charged for 1st. There are other issues with these shops but I can't roam into the world of libel or slander. Trust me! I'm not lying. Any trick will be pulled by them. The difference being £9 or £15 pounds. To me that is a crime unless you want to give away £6. It's a wonder these shops still operate. Out of curiosity I've just read *EVERYONE'S*, the WHOLE lot, review and you think..... who overprices so blatantly, who tricks kids, whose service is in the gutter, who sells moldy milk, whose trash is all outside, who wants to listen to (no prejudice) an Asian conversation with no eye contact at the till until it turns abusive. Sure I can get there in 2 minutes for a ropey onion or 20 minutes round-trip to a PROPER outlet. The *common* theme in these reviews is rudeness, a sense of arrogance and that we are all stupid. Which we kinda are for ever having used the franchise in the first place. UPDATE. I'm my own worst enemy. Really need to avoid what seems to be a crime syndicate. I questioned a stated price at the till which was completely different to the price as marked. I showed the cashier who was *filming* me and she brushed it off as "prices change all the time." I'm pretty sure you can only sell at the marked price and not an elevated number at the till. Trading Standards!