Ancestry.com
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Wanted printed results.
Wanted printed results. Did/Do NOT want this online at all. No easily accessible option to get complete report as printed hard copy. On-line version too confusing. Wait time too long. Too many useless emails. PLEASE TAKE THIS OFF LINE!!! and send hard copy by mail or send pdf. If it had been made clear that the results were online only, I never would have ordered. Cannot be shared with anyone who is not on a computer or social media. Dissatisfied customer!!! After all the waiting and useless emails, one star is too many.