247 Home Rescue
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Very aggressive customer serviceWhat an experience talking to the…
What an experience talking to the customer service . I cant even recognise the company any more. Very rude, arrogant and aggressive . After being a loyal customer for over 15 years and I find out via direct debit that the annual premium increase over 60% just over a month. We were without hot water or hearing two weeks in November last year, because 247 was waiting for the parts. I have to buy two heaters . Last month in June 2025 , after 5 pm, the entrance door did not closed. I called 247 . I was told the 3rd party will come to fix the door. My neighbour friend came around 10 pm to fix the door. Now 247 tells me there was a claim and somebody attend the property next day around midday. Very poor service, very aggressive and rude.