Apex Hotels
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Do not book here to stay or eat
Do not book here to stay or eat. Stained pillow cases , cracked coffee cups, not enough towels or coffee…. Furniture threadbare. Festive dining, food disgusting and cold, no service, no decorations in a soulless empty breakfast room, no staff, very rude customer service no goodwill despite family travelling 3 hrs in a Storm! Absolutely appalling service, manager basically says we are long as we didn’t Raise at the time so is not interested ….apart from we did …. Wrong drinks, no atmosphere, very noisy loud party right behind us in a Seperate room…. We told them it wasn’t festive and was comparative to eating in a school hall! Don’t waste you 36.95 for festive dining unless you want a disgusting meal, no staff, wrong drinks! No music and no crackers… one piece of tinsel doesn’t make it festive fyi! No decorations in the room and 17 hugely disappointing guests, and a very rude unhelpful events manager who clearly has no concept of customer service. Apparently they don’t care about customers or repeat trade. Don’t risk it, you will regret it!