Sarah

Sarah

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by Sarah

DE

delivery.com

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1 out of 5 stars

Service costs so far through the roof

Service costs so far through the roof, the fact of getting something delivered has become more expensive than what you’re buying. I’ve been a huge supporter of this site since they very first started; I started ordering from them when I was 19. That’s a long frickin time ago. A long time (I’m sorry to admit). And, especially as my husband is in the restaurant industry and I despise how badly most of the apps treat restaurants and their workers, fleecing them, I’ve tried to stick with delivery.com, when we can afford it and I’m physically able to eat. It’s unfortunately become impossible. If it costs more for the ability to order than for the food itself? It’s literally impossible. I dearly hope they find a way to stay afloat. Especially given the pandemic, being sick for 3 months, endless bills (medical and otherwise,) and now being disabled? And- my husband working endless hours trying to survive in the restaurant industry, himself? I, we, no longer have the privilege of taking a stand, when it comes to economic considerations. I’m so truly sorry. I tried. For a very very long time. It’s no longer possible, given your through the roof charges, so very far beyond anyone else’s. I still kept trying. I just can’t cause us to go bankrupt and hungry on the basis of trying to fight the essential monopolies of other corporations. I’d also like us both to stay alive and continue to have roofs over our heads. Idealism can only take one so far. I’m sorry. PS If anyone can please interpret how their below reply provided any further information, context, or response to my concerns, I’m all ears. All I have is to perhaps apologize that I happen to live in one of those “certain markets”? That’s pretty much all I gleaned from their kindly reply (in addition to their similarly non-explicatory note they posted when they added the obscenely high service fees about 3 months into the pandemic). And- if you don’t happen to live in one of the “relevant” markets? We’re talking literally costs over the costs of what is being ordered, fairly consistently. I’m sorry to say- unless people (and some do) have essentially endless money, the calculus at which you so painstakingly arrived? It’s beyond insupportable. And- usurious. Thank you for the additional explication? Now, my husband is back to work for his 7th 12 hour shift in a row at his restaurant...