Travel Insurance Direct
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They actually paid!
These days it's a relief to find an Insurance Company that actually pays up when a claim is made! No fuss. No extra questions. No trying to wriggle out of paying out-of-pocket costs. We had receipts, Jet Star had paid their refund first, and TID paid the rest within 10 days of submitting the online claim. So, if you go with TID and have a genuine claim to make, ensure you keep all out-of-pocket receipts and submit a true/accurate account of the reason for the claim. Too easy.