RH
Rhenus Home Delivery UK
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Poor communication on updates of delivery.
I received an email or text the evening before to give a delivery slot 7.30-9.30. I waited in but then received a message that it would be delayed but unfortunately it did not say how long by. I then had to try contact company but couldnt . so contacted the company that supplied the product. They were helpful and he did get back to me but only to say the driver was delayed but was on his way..... I asked where from to get an idea. He didnt know. so I had to cancel my appointment in town. They were delivered at about 12.45 but I didbnt get an update. Delivery of items were intact. but I was not happy about not getting an updated time.