Tony Miller

Tony Miller

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Tony Miller

ZU

Zumiez

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5 out of 5 stars

Great online service I would trust.

Had very bad luck with other online companies this year, glad I am able to give zumies a great review. Another online company gave me the run and round and ended up canceling my order, I found the shoes on zumies and tried one last time to get them. I ordered Saturday morning and selected 2 day shipping for an additional charge. Fully expecting the shoes to ship on Monday the first bisness day. Tuesday morning rolls around and they still haven't shipped and I thought here we go again. I went to their website and found a place to send an email so I did, and then I found a phone number and I called it and was surprised when someone answered the phone. When I ask about the shipping the were as surprised as I was. I was told I would be contacted by the end of the day. I was contacted and they solved the issue and shipped the shoes and I received them Thursday afternoon. Jenna did a great job communicating with me and zumies refunded the shipping cost. This is a good website with a solid customer service base.