Southwest Airlines
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Discriminates against people of size
I was at the Clev boarding gates and the gentlemen said my purchased 2nd seat wasn’t printed properly and kept my boarding pass but he would bring it to me once corrected. Got on and the plane nothing to hold my 2nd seat & couldn’t get the attention of the flirty flighty stewardess at the front to advise. Once the plane was COMPLETELY full the guy from boarding gates came and loudly announced to the couple next to me that one of them had to move to another flight due to that seat already being purchased . After they questioned him since they were there and seating is fcfs - he LOUDLY announced Infront of entire plane “it’s because of her size it’s a safety issue”. The entire plane laughed and talked about me the entire flight saying I should have been made to get off. I cried the entire flight home of embarrassment since my weight is due to no thyroid (a MEDICAL CONDITION!) SW promised me a LUV voucher for my “inconvenience” which was routed to the wrong email (not one on my complaint) and then refused to deal with any further . I am advising PLEASE avoid SW if you are of size !! When I flew American in the past , they were much more understanding and private in their interactions about my second seat purchase. SW ruined my self esteem and created any future flying with a traumatic experience worrying the same will happen again. SW was very blatant and care less about discriminating against someone of size.