Bring Me That
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From a Business Owner
BringMeThat.com called our restaurant to place an order on behalf of our customer. We do not take orders from third-parties (we mentioned that on our website very clearly), but they pretended to be the customer themselves so we prepared the foods. We take payment at the time of pickup, so we just hanged up. The customer visited our restaurant to pick up their order, but refused to pay to us saying they've already paid to BringMeThat.com. They showed us their phone with the order screen and the customer's claim seemed legit, but we never recognized the company and definitely didn't expect BringMeThat.com pays to us (they have very outdated menu too, so the price didn't much anyway either). We are a small restaurant which cannot just give away the foods without payment. The customer yelled at us, and eventually at other customers who tried to help settling the situation, so we asked them to leave without the foods. BringMeThat.com seems to have taken money from our customer and the foods we prepared had to go waste. Of course, the customer left a very harsh one-star review on review sites. We have requested BringMeThat.com to remove our business from their listing, but nothing happened so far (not even automated response). It's hard to believe this business still exists after all of these... [Edit to Add] I used the Chat on their website and they responded to us quickly, and they seem to have removed our business from their listing. They literally said "All done! Is there anything else you need?", and to that, I responded "Is that all you say? Not even an apology?", then they ended the chat session.