Moose Mobile
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No contact with support
I am connected to moose internet, the service is patchy with many outages. I have attempted to call moose several times, trying different sections. My first call started at 3.30pm l received an automated message saying how important my call is and that I am next in the queue. After 1 hour and 47 minutes l gave up. I call again using a different option, waited for over 1 hour hearing the same message. I have tried repeatedly to speak with anyone. Altogether I have wasted nearly 4 hours of my time on hold and finally I got through, only to be told that there was something strange about the charges as they were deducted at totally different dates with weeks apart. Apparently they will get back to me with a reason and an explanation. My internet still works, more or less. Maybe not a good time to sign up with this ghost provider.