Singapore Airlines
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Singapore can't give our money back
We bought our tickets through an OTA, Singapore Airlines ticket number with first and last flights on Lufthansa as Singapore does not fly out of our city. Lufthansa cancelled the first flight, so with the OTA we moved the itinerary one day forward. Same itnerary, one day earlier. 2 weeks after this change was made Singapore sent a message that they have cancelled the entire trip. In the mean time we had paid for seating for all flights, made directly on Singapore website. Singapore will not refund the money, saying that we should talk to the OTA. OTA doesn't have the money of course and won't deal with the request.