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Holiday Inn Express - On hold for an hour
Holiday Inn Express - Dallas Airport, John Carpenter Freeway. Do not trust the shuttle. I called the hotel and was put on hold. 15 min later I was told to please hold. After 45 min, I got another hotel shuttle and tipped the guy to take me to the Holiday Inn. The poor guy behind the counter was alone (9 at night) and had 8 people waiting in line. The phone was ringing and he did not answer. I was one of those people as I was still on hold. The room was great, but the coffee maker was broke.