Clayton Hotels
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Clayton hotel belfast
When we got to the hotel the receptionist was acting weird. She said our 1 night stay was £128 when I got the deal on booking.com for £108 with breakfast included. So I don't know were she was getting the extra money from and when I said to her about it she was smiling creepy and saying to come back to her? We never did, she was creepy. The room was nice and the bed was very comfortable. They also completed my special request for a surprise balloon of the gender of our baby to see as he didn't know what gender the baby was until valentines day. However the shower didn't work so I couldn't wash my hair. The pool was lovely and warm although the lockers are abit of a nuisance to use but the staff who worked at the pool area were very friendly and a great help. Me and my husband both had a peaceful sleep although my husband didn't think the bed was comfortable but I did. The black out curtains really helped me get to sleep and I couldn't hear much sound from the main road outside which was good. The breakfast in the morning was moderate and not nice to me but my husband liked it. Overall I don't think I would come back to stay here again as the receptionist tried to get more money out of us than what the stay was worth on booking.com and I had this pre booked for valentines day for us a month before the actual day. The place is too pricey for what it's worth to stay there. £5 just to deliver food to your room and the food on the menu was too pricey just for normal things like pizza or sandwiches, we just ended up ordering a take away to the reception. **update** Got a reply on here from the manager saying the balloon costed the extra money yet on booking.com i got a message saying i wont be charged for the balloon and that they will only welcome me back if i say sorry to their excellent staff service. Sorry but i wont be back to a place were the management lies and wants me to apologise to the receptionist who wanted to charge me extra money for nothing.