SilkFred
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Terrible
So disappointing! I’ve been waiting for a refund for over 3 weeks. Got an email to tell me it was being processed almost 3 weeks after an email telling me my returns had arrived. Have sent 3 on line messages and no response. Shockingly poor customer service. One order but needed to pay £1.99 x3 for returns. Will never order from this site again. No Other online retailers take over 3 weeks to refund Absolutely disgraceful service overall.
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