Echt Apparel
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Frustrating Sizing and Return Process
I recently ordered two pairs of leggings from ECHT (Etched), one in extra-large (size 14) and one in extra-extra-large. I’m usually a size 12–14, but the extra-large was so small I couldn’t even get it past my thighs. Definitely not a true size 14. Very disappointing and misleading. The leggings were only $21, but to return the XL I had to pay $10.95 for postage using their return system, even though the leggings are light and would probably cost less to post back myself. But you’re not given that option. So now I’ve paid $31.95 for a pair of leggings that didn’t even fit. I’ve requested an exchange for the extra-extra-large or at least a store credit, but overall I’m just really fed up with brands calling things “extra-large” when they clearly aren’t. It’s frustrating and unfair to customers.